Help center
Table of Contents
General
We help B2B buyers confirm suitable products based on your target market, usage scenario, and budget. You can request product recommendations, samples, and detailed specifications before finalizing any bulk order.
Yes. We support mixed-category sourcing across strength, cardio, functional equipment, and accessories, with flexible MOQs to help buyers optimize container loading and reduce inventory pressure.
We provide clear manuals, spare parts support, responsive communication, and optional third-party inspections. This helps B2B buyers reduce after-sales pressure and maintain stable long-term operations.
Products
We help you select products based on your usage scenario, such as training clubs, gym studios, home use, or retail markets. By understanding your space, target users, and budget, we recommend suitable equipment instead of pushing unnecessary models.
Commercial equipment is designed for higher load, longer daily use, and stricter safety standards. We help you identify which products are truly suitable for commercial environments, avoiding consumer-grade equipment that may fail early.
Yes. We support mixed-category sourcing across strength, cardio, functional equipment, and accessories. This helps you build complete product ranges or gym setups while optimizing container space and reducing sourcing complexity.
Yes. We provide detailed specifications, samples when needed, and clear confirmation processes before bulk orders. This helps you verify products early and reduce risks related to quality, compatibility, or market fit.
Customization
We support customization including color, logo branding, packaging, and private mold development. Our team helps you evaluate feasibility, cost, and MOQ before production, so you can customize without unnecessary risk or overinvestment.
Yes. We provide 3D gym layout and equipment planning based on your space and training goals, helping you visualize the final setup before production and avoid layout or equipment mismatches.
Service
We provide high-quality product images and videos to support your website, e-commerce listings, and marketing materials, helping you launch and sell faster.
We offer a 3-year guarantee on machine tube frames and a 1-year warranty on spare parts, helping buyers reduce after-sales risk and long-term maintenance concerns.
Samples are free once the order is confirmed, allowing you to verify product quality and details before mass production without unnecessary upfront cost.
For confirmed orders, we support shared mold fee arrangements, helping brands and project buyers develop private molds with lower initial investment.
Payment
We support common international payment methods such as T/T,L/C,Western Union. Other payment options can be discussed based on order value and cooperation stage.
Our standard terms are deposit before production and balance before shipment. This structure helps both sides manage risk and ensure smooth production and delivery.
For customized products or private molds, payment terms are confirmed clearly before production. Shared mold fees and phased payments can be arranged for confirmed orders.
Shipping
We support mixed-category container loading, helping buyers improve container utilization and typically reduce shipping cost per unit by 15–30% compared to single-category loading.
Production lead time and shipping schedules are confirmed before order placement, allowing buyers to plan inventory and project timelines with predictable delivery windows.
All orders use export-standard packaging and include complete shipping documents, reducing customs clearance issues and minimizing the risk of delays or extra port charges.
